FAQs
fido fido Dog Daycare & Boarding
Does my pup need to wear a collar or harness?
Yes, as the go-to provider of dog boarding in Sandy Springs, GA, we recommend that any pup participating in nature walks or off-property activities wear a secure collar or harness.Does my pup need a leash?
Yes, all pups are required to either be on a leash, in a carrier, or in your arms when entering or exiting the building. Are you looking for the best dog boarding in Sandy Springs, GA? Contact fido fido Dog Daycare & Boarding today.Can I bring food from home?
Yes! We welcome treats and food as long as they're clearly labeled and portioned in sealed bags for each feeding. However, we do not accept rawhide or animal bones. As your trusted provider of dog boarding in Sandy Springs, GA, we strongly encourage pet parents to bring their dog’s regular food for their stay. This helps maintain their usual diet, encourages healthy eating, and reduces the risk of stomach upset.What if I forget my pup's food or it runs out?
We can provide your dog with our house food for a small additional fee per feeding, which can be requested at check-in. For reliable dog boarding in Sandy Springs, GA, contact fido fido Dog Daycare & Boarding today.Can I bring my pup's bed?
We discourage bringing beds from home, as we provide clean blankets and comfortable standard beds at no extra charge. If you prefer to bring your pet’s own bed, please note there is a laundry service fee of $15 per item per day. Your pet deserves the best care possible. For the best dog boarding in Sandy Springs, GA, contact us today at fido fido Dog Daycare & Boarding.Can you administer medications?
Yes, we can administer pills and topical medications; however, we do not offer insulin injections. All prescribed medications must be brought in their original containers and cannot be placed in food bags. There is a medication administration fee of $8.00 per day. For additional questions, contact fido fido Dog Daycare & Boarding today — your trusted choice for dog boarding in Sandy Springs, GA.Can I bring toys?
Please refrain from bringing toys. If you’re concerned about your dog feeling bored or anxious, speak with our front desk team about the variety of activities we offer. As a trusted provider of dog boarding in Sandy Springs, GA, we make sure every pup stays happy and engaged!Is a deposit required, and if so, what happens to it if I cancel my appointment?
A 25% deposit is collected the day your appointment is made. If your appointment is canceled at least 48 hours before your stay, your deposit can be refunded to the card that was used. If your appointment is canceled within 48 hours of your appointment, there is a $25 cancellation fee that is charged to the card we keep on file, and your deposit is credited back to your account to be used for a later stay.Is there a daycare fee during boarding?
Daycare is included in your boarding stay. However, on the day of pick up, if you pick up past our deemed check-out time, then you do incur a daycare charge for the day of $45. Daycare pass days can be applied to this charge. Pick up times are before 11:00 AM Monday-Friday, and before 1:00 PM Saturday and Sunday.My dog(s) has high anxiety and is not friendly with other dogs. Are you able to accommodate their special needs?
Yes! We offer a variety of packages to customize your pup's stay! Whether they're anxious, senior, or solo dog needs, we have the tools to give your pup the home away from home they're looking for.Are there different check-in/check-out times for holidays?
Most holiday hours and pickup times do not change. However, the day before Thanksgiving, Christmas Eve, and New Year's Eve, we do close at 3:00 PM, so our last check-in/check-out time is at 2:30 PM. For a list of holidays when we are closed, please see our About page.Are there festive activities for our dog(s) to participate in while staying with fido over the holidays?
Of course! At fido, we offer monthly specials to give your pup opportunities to participate in all the holiday activities you would enjoy with them at home! Check out our enrichment calendar and monthly flyer over in our Playcare Services and Boarding Services tab!


